Shipping and Delivery Policy

Effective Date: 01-03-2025

MediFlow24 provides digital healthcare services, including doctor subscriptions and patient consultations. There is no physical product shipping involved.

1. Digital Service Fulfillment

• Doctor subscriptions (Standard/Premium) are activated only after successful identity and certificate verification and payment completion.
• Patients can book online and offline consultations through their MediFlow24 account.
• Online consultations are conducted via the MediFlow24 platform using integrated video conferencing tools.
• Offline consultations require the patient to visit the doctor’s clinic at the scheduled time.

2. Delivery Timelines for Digital Services

• Doctor subscriptions: Activated within 24-48 hours after verification and payment.
• Online consultations: Available as per the scheduled time chosen by the patient.
• Offline consultations: Patients must visit the doctor’s clinic at the scheduled time.

3. No Physical Shipping

MediFlow24 does not sell or ship physical goods. All services are delivered digitally through our platform.

4. Contact Us

For any questions regarding our Shipping and Delivery Policy, contact:

MediFlow24 Support Team